FAQS WHILE TRAVELLING TO DUBAI

Ensure you meet the entry visa requirements, you can check if you need a visa Click Here

All visitors entering Dubai must take a PCR test up to a maximum of 96 hours prior to travelling and provide the negative PCR COVID-19 certificate which must be printed in English or Arabic no SMS or digital certificates will be accepted 

Ensure you have medical travel insurance with international coverage that covers COVID-19 before travelling. You will need to sign a declaration to bear all costs of quarantine and treatment and complete a Health Declaration Form before departure confirming you are not displaying any symptoms.

If you are travelling with Emirates airlines, you will automatically receive free global cover for COVID-19 health expenses and quarantine costs valid through to 31 December 2020. Click Here for further details

Please check with your airline carrier if you are arriving in Dubai from a destination that will require a second test on arrival.

Should any traveller show any COVID-19 symptoms a second test will be required at the airport.

•  Visitors can use the Exhibition Street Parking with direct access to the venue.
• Taxi, Uber and Careem drop-off points are available at both Exhibition Gate and Convention Gate. The World Trade Centre Metro Station is only a 5 minute walk from the venue.
• Sanitisation of frequently-touched parking areas like payment machines and attendant booths is thoroughly carried out.
• Social distancing stickers are placed in all elevators and walkways.

GETTING HERE

Online pre-registration and ticket purchases are required for all events for contact tracing purposes. Over-the-counter registration is not possible at this time.

In case a helpdesk or a ticket sales area is required onsite, compliance to social distancing norms for queuing with 2m floor markers will be followed.

All visitors will be screened via contactless temperature checks prior to entering the venue through all designated entrances.

If a visitor is identified with a high temperature, the individual may be requested to wait for 2-5 minutes for their body temperature to cool down, after which a follow-up temperature check will be done.

If visitor tests postive for COVID-19 they must contact the Dubai Health Authority where they will be contacted for further action in compliance with the government procedures.

Contact DHA

Networking changes include the following:

• All exhibitors are to limit the number of staff at each stand.
• Handshakes and exchange of business cards are not permitted at this time.
• Boardroom spaces on the stand need to be large enough to incorporate social distancing regulations.

All stands are required to display a clear signage of ’Number of People Allowed’ at the entrance of each stand,

Food products will be pre packed hygienically and placed at the correct temperature in relevant chillers and hot cabinets for cold food (less than 5 5°C) and hot food (above 60°C).

Sanitisers have been installed at key locations: at entrances to the premises, at entrances to halls and meeting rooms, in F&B outlets, in washrooms, within parking areas, in service yard restrooms and in all meeting rooms used for internal and external meetings.

There are several social distancing measures taking place all over the venue at all times from the carparks and taxi ranks to the main entrances, concourses, halls and meeting rooms. Such as floor stickers in all common areas of the venue and digital screens to spread awareness of what the safety guidelines are.

Masks are mandatory at all times by all visitors.

A full venue sanitisation will be conducted at the end of every event day.

There are clearly marked, dedicated exits when leaving the venue there are signages located at taxi ranks outlining the venue’s safety regulations. Additional traffic marshals may also be positioned to ensure safe distancing, when needed.

Contactless parking payments have been implemented where possible.